TERMS and CONDITIONS:
All orders are subject to these standard TERMS and CONDITIONS.
Purchaser acknowledges that he / she has read, understands, and agrees to be bound
by these TERMS and CONDITIONS as set forth on this page. An acceptance
scroll box appears at the end of the TERMS and CONDITIONS text and orders will
not be processed until the TERMS and CONDITIONS are accepted by
Definitions: Where the word 'company' is used, it shall mean
Preston Trading Post. Where the words 'I' and 'purchaser' are used,
they shall mean customer.
The Company has taken all reasonable steps to ensure completeness and accuracy of
information appearing on our web-site. However, for various reasons
including the lack of control over how products and information may be used and the
inherent hazards of electronic communication / distribution, THE COMPANY DISCLAIMS
ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THERE ARE NO WARRANTEES WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREOF,
1. "By clicking the 'I Accept' button, I agree to install,
maintain, and use the products described on the sales order form in
accordance with the rules and recommendations of the National Fire Prevention
Association, and all codes, laws, and regulations of any state or federal agency
or authority concerning the proper installation, maintenance, and use of the
products. I agree to obtain all permits required to lawfully install and
use the products and have the installation of any product inspected by the
appropriate authorities, if such is required by any law / rule or
regulation." I acknowledge that I have been advised that I may be required
to notify my insurance provider of this purchase.
2. No order will be processed by Preston Trading Post unless the TERMS and
CONDITIONS are accepted by purchaser.
3. Any order received by Preston Trading Post shall not bind Preston Trading Post
until accepted by it.
On-line orders must be accompanied with payment in full. Payment
methods by Visa / MasterCard / Discover / American Express. Checks /
postal money orders may be mailed. Check payments will delay processing
until checks have cleared.
In-store orders must be accompanied with a minimum 25% deposit (except custom
orders which will require payment in full).
Terms are cash on delivery. If any check is returned
for insufficient funds or if any other amounts are owed to Preston Trading Post
and not paid when due, customer will be responsible for interest at 1.5% per
month, costs of collection, and a reasonable attorney's fee.
C.O.D. balances are payable by money
order, cashier's check or personal check made payable to Preston Trading Post
and presented with appropriate I.D.
5. Shipping Point: F.O.B. Preston, CT
A $7.50 minimum handling charge will be added to any order under $50.
Products that are shipped UPS will be charged at the carrier's scheduled
Delivery via company trucks are limited to Connecticut and Rhode
Island. Minimum delivery fees for company trucks are: $95. for stoves /
fireplaces; $44. for furniture; $115. for furnaces /
boilers. Additional charges for distance, weight, and difficulty may apply
- Local Residential Freight Deliveries: In Connecticut and Rhode Island,
most residential deliveries will be handled by company truck and
merchandise will be delivered into the home, subject to reasonable access.
Movement of customer previously owned merchandise in order to accommodate
delivery is limited to placement on the same floor. Preston Trading Post
is not responsible for damage done while moving customer merchandise.
Customer agrees to provide access to the place of delivery and to move
any furniture or obstacles which must be moved to accommodate the delivery of the
merchandise. If hoisting, removing parts of the building or anything
else unusual is required to deliver the merchandise, customer agrees to make
prior arrangements at customer's expense.
- Non-Local Residential Freight Deliveries: Preston Trading
Post will arrange for common freight carrier pick-up at the company's warehouse and will
use its best efforts to obtain the best freight rates for customer. All freight costs
will be borne by customer.
In most cases, the freight company used to deliver to a local terminal is not the same company that offers residential
delivery. Therefore, when customer's merchandise arrives at the freight terminal, it is then transferred to a local delivery service.
Companies that offer residential delivery have their own policies. It is
the customers responsibility to review those policies.
In cases where a
residential delivery service is required, an additional residential
delivery fee to cover this secondary service (getting customer merchandise delivered to
customer's address) may apply and be charged. Residential delivery services are not necessarily responsible for taking items off their truck and
bringing them into customer's home or garage. (Some local delivery services may offer to do this
at no charge, others may offer to do this for a fee, and others may not have the
capability of off loading at all. Be prepared to deal with this when your shipment arrives or
when you are called to schedule delivery.)
- Defective Merchandise: In the unlikely event that customer receives defective merchandise,
customer must obtain a return goods authorization number from a Preston Trading Post
Associate, and items must be returned within 10 days of receipt. If merchandise is
returned without a return goods authorization number it will be refused. Merchandise must
be returned and freight prepaid by the customer. Upon an evaluation by a Preston Trading
Post authorized service
technician Preston Trading Post will, at its option, replace or repair the
product if it determines that the merchandise was defective when received by the
- Merchandise Inspection: When customer receives an item that is shipped
freight company, whether it is being delivered to customer's location or to a freight terminal,
it is customer's responsibility to open the shipping container or crate and inspect the merchandise thoroughly before accepting
and signing for the delivery. Preston Trading Post cannot be held responsible for any costs incurred to
replace damaged merchandise that has been accepted and signed for. If customer discovers
upon inspection that the merchandise is damaged, customer must refuse to accept the delivery.
Preston Trading Post will replace the item at no additional cost to
customer once it has been returned to Preston Trading Post by the freight company.
- Non-Defective Merchandise: Where no error was made on Preston Trading
Post's part, and merchandise is not custom made or special order, customer
agrees to contact
a Preston Trading Post Associate. Preston Trading Post will, at it's discretion, issue a returned goods
authorization number. Merchandise returned with permission, subject to
Preston Trading Post's inspection,
will be accepted for credit less a 30% restocking fee. Returned merchandise must be
freight prepaid by the customer. All merchandise must be returned undamaged, unused,
and in itís original packaging. If merchandise is used or has been installed,
Preston Trading Post will not authorize or accept the return.
- Special Orders: Orders for custom made merchandise are non-cancelable and
non-refundable after 3 days from the time of purchase.
6. Refunds and Exchanges:
No refunds or exchanges will be given except for customer deposits on orders
for merchandise when the order is cancelled within 14 days from the date
written. Orders for custom made merchandise (special orders) are non-cancelable and
non-refundable after 3 days from the time of purchase.
The order may not be canceled due to delays in delivery caused by factors
beyond Preston trading Post's control and no information given by Preston
Trading Post in respect to delivery or times shall be binding.
With the exception of deposits for store stock which may be cancelled within
24 days of date written, cancellations are not accepted after 3
If a salesperson processing the order has made a mistake, Preston Trading
Post may change the order to correct the error, including mistakes in
price. If a change is necessary Preston Trading Post will notify the
customer. If that happens, customer may cancel the order and get a refund
of customer's deposit by notifying Preston Trading Post within three (3)
business days after customer has been told of the change. If customer does
not notify Preston Trading Post that customer wishes to cancel and get a refund,
customer will no longer have the right to cancel or get a refund.
9. Pickup of Merchandise:
Customer will remove merchandise within 21 days from Purchase date or when
merchandise is available, whichever comes later, unless prior arrangements are made.
Preston Trading Post is not obliged to place goods in customer's
vehicle. If Preston Trading Post does place goods in customer's vehicle at
customer's request and Preston Trading Post damages the goods or customer's
vehicle in the process, Preston Trading Post will not be liable for the
damages. Customer assumes full responsibility for loading and transporting
goods from Preston Trading Post and shall not hold Preston Trading Post
responsible for any damages to the merchandise, vehicle, or its occupants.
10. Sales and Use taxes:
We must calculate and collect sales tax on orders shipped to Connecticut and
Rhode Island customers as their respective tax rates and regulations apply.
In other states that have sales and use taxes, you may be required to
report purchases to your local tax authority and pay the appropriate use
tax. Changes may occur at future dates which could allow taxes to be
collected on internet sales. If that happens we will comply with the
appropriate applicable law.
TERMS and CONDITIONS ACCEPTANCE:
For further questions regarding the web-site user agreement, policies,
and terms and conditions, please call us at: